Every child deserves the opportunity to feel safe, valued and able to reach their full potential. At Jigsaw, we provide compassionate, trauma-informed support for children, young people and families across Gloucestershire who may be experiencing emotional, behavioural, mental health or wider challenges.
From early intervention through to more complex therapeutic support, we work alongside children, young people and families to build confidence, resilience, strengthen relationships and improve emotional wellbeing.
Our approach is centred on one simple belief:
When children feel understood, families become stronger and communities thrive.
No two people or families are the same. That's why we work with each person to understand their circumstances, strengths, needs and goals and aspirations to create a personalised support plan.
Our support can include therapeutic, emotional, practical and family support, depending on the needs of each child, young person or family.
We provide:
We provide compassionate, person-centred therapeutic support for children, young people and parents. Our support helps people understand their experiences, develop coping strategies and improve their emotional wellbeing.
Our therapeutic support can help children, young people and families with healing, acceptance, emotional regulation and developing healthy coping strategies.
Depending on individual needs, therapeutic support may include:
Psychoeducation to help children, young people and families understand emotions, behaviour, distress and mental health.
Jigsaw's therapeutic support is tailored to each person's circumstances, strengths and goals, helping children, young people and adults feel safer, calmer and build confidence while developing healthier coping strategies.
We provide neurodiversity-affirming support for children, young people and families, including support around ADHD, autism and PDA.
We help families understand individual needs, reduce distress and develop practical strategies that support emotional wellbeing, communication and everyday life.
Our approach recognises and values different ways of thinking, communicating and experiencing the world.
Families don't have to navigate difficult times alone. We provide practical, emotional and wellbeing support that helps families build confidence, strengthen relationships and manage everyday challenges.
Families often tell us they simply need someone who listens, understands and helps them navigate difficult situations.
Our practical and emotional support is always tailored to each family's circumstances and needs.
We support families by:
Building confidence and resilience
Strengthening family relationships
Helping parents understand behaviour and emotional distress
Supporting routines, wellbeing and daily life
Offering practical advice and emotional support
Mentoring and early intervention to help young people build confidence, skills and resilience.
Wellbeing assessments to help understand individual needs and identify appropriate support
Sensory and wellbeing resources tailored to individual needs
Community-based activities
Support with rebuilding daily routines
For young people who need additional educational support, we also provide tutoring and mentoring.
Mental health and wellbeing are closely connected to everyday life.
We can support children, young people and families with:
When distress or risk increases, we provide calm, responsive support that helps people stay safer, reduce risk and prevent situations from escalating.
This may include:
Rapid response support
Collaborative safety planning
Liaison with NHS crisis teams, CAMHS, GPs, schools, social care and safeguarding services
Increased support during high-risk periods
Practical help to improve stability
Harm-reduction strategies to help young people and families stay safer during periods of distress or increased risk.
Many families tell us that navigating services can feel overwhelming particularly when families are dealing with several challenges at the same time.
We can help families understand available services, navigate challenges, communicate with professionals and identify sources of practical support.
Our team can help families with:
Understanding available services
Attending important appointments
Working alongside schools and professionals
Accessing housing, benefits, financial and community support
Ensuring families' voices are heard during multi-agency meetings
Support with legal processes and court reports, where appropriate.
We work with:
Children aged 4 and over
Young people experiencing emotional or mental health difficulties
Neurodiverse children and young people
Parents and carers needing emotional or practical support
Families experiencing trauma, adversity or crisis
Adults requiring therapeutic or family support
We support people experiencing:
Anxiety and excessive worry
Low mood and depression
Trauma
Emotional dysregulation and difficulties managing emotions
Anger
School-related anxiety and emotionally based school non-attendance
Self-harm
Avoidant/Restrictive Food Intake Disorder (ARFID)
Complex trauma (CPTSD)
Pathological Demand Avoidance (PDA)
Family stress and relationship difficulties
Neurodiversity-related challenges
Jigsaw is proud to work alongside Gloucestershire's Family Hubs, helping children, young people and families access support within their local communities.
By delivering services in trusted and welcoming environments, we can offer earlier intervention, reduce barriers to accessing help, and provide support before challenges become more complex.
Our trauma-informed and neurodiversity-affirming approach ensures every child and family is listened to, understood and supported according to their individual needs.
Working closely with Family Hubs, schools, health professionals and community organisations allows us to provide joined-up support that is responsive, accessible and centred around the needs of the whole family. Whether you need emotional wellbeing support, therapeutic intervention, parenting guidance or help accessing other services, we're here to help you find the right support.
If you're looking for your nearest Family Hub, you can use the link below to find your local hub and learn more about the services available in your area.
Families often come to us after feeling passed between services and feeling overwhelmed, unsure where to turn or uncertain about what support they need.
Our practitioners take time to build trusted relationships because we know that meaningful change happens when people feel safe, listened to and understood.
Our support is:
Trauma-informed
Neurodiversity-affirming
Person-centred
Strengths-based
Relationship-based
Flexible
Community-based
We work closely with schools, Family Hubs, GPs, CAMHS, social care and community organisations to ensure children, young people and families receive coordinated support as early as possible.
Working together in our integrated approach can help identify needs earlier, reduce barriers to accessing support and provide a more joined-up approach around the child or family that prevents problems from escalating into crisis.
Our work is focused on helping children, young people and families make positive changes in their lives.
Our work helps people to:
Improve emotional wellbeing
Build resilience and confidence
Strengthen family relationships
Improve engagement with education
Reduce crisis situations
Feel heard, supported and empowered
Develop healthier coping strategies
Develop greater confidence and independence
We monitor the impact of our work using appropriate outcome measures alongside feedback from the people we support. This helps us understand what is working, identify areas for improvement and continue developing our services.
More than 90% of families tell us that, following support from Jigsaw, they feel listened to, supported and better able to manage future challenges.
Families choose Jigsaw because our support is:
Trauma-informed. We seek to understand what may be behind distress and behaviour and consider the impact of people's experiences.
Neurodiversity-affirming. We recognise and value different ways of thinking, communicating and experiencing the world.
Person-centred. Our support is shaped around each child, young person and family's individual needs and strengths.
Flexible and responsive. We adapt our support as circumstances and needs change.
Community-based. We make support accessible within familiar local settings wherever possible.
Whole-family focused. We recognise that supporting a child often means supporting the people around them too.
Relationship-based. We take time to build trust and provide consistent, supportive relationships.
Focused on early intervention. We aim to provide support before difficulties escalate.
Accessible with shorter waiting times. We aim to make support accessible as early as possible, helping families get the right support before difficulties become more difficult to manage.
Friendly and understanding staff.
"Parents trust Jigsaw. Their support has rebuilt confidence and reduced crisis situations."
"Parents tell us they feel safe with Jigsaw. The team are approachable, non-judgemental and brilliant at building trust."
Getting support doesn't have to feel complicated.
We'll listen to what's happening, understand what you and your family need, and talk through the most appropriate support with you. Where possible, we'll provide a consistent point of contact and work with you to develop a personalised support plan.
If you would like support, please contact us either via our contact form or by phone on 07999 100660 or by email at hello@jigsawco-op.org.uk.